Welcome to MyRideOnline.
Here you can:

  • Look up trip information
  • Cancel a scheduled trip
  • Notify Hopelink if a ride is late
  • Send feedback

To begin, enter your ProviderOne number, date of birth, and the date of the trip.

Need Help? View our Frequently Asked Questions (FAQ).


As of October 1, 2021, MyRide Online will no longer show changes in real time. All trip data reflects what was in our system as of 4pm yesterday.

DISCLAIMER: It is safe to use Hopelink's MyRideOnline. We will not store your personal data. When you are finished using MyRideOnline, please close your browser. If you would like to speak with a Hopelink customer service representative you may call the following phone numbers:

King County residents: 1-800-923-7433
Snohomish County residents: 1-855-766-7433

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This may take a few moments.
We are sorry but there are no trips matching your entered information. Please carefully recheck and correct your entries.

The following data fields are blank or otherwise incorrect:

Provider One Number

Date of Birth

Date of Trip